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      Account Services Representative - Kernan Blvd Interview

      Dec 20, 2013
      Anonymous Interview Candidate
      Jacksonville, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at ADT (Jacksonville, FL) in Dec 2013

      Interview

      It was a group interview. 5 people were interviewed by 2 employees. One was a manager the other was HR. They asked us each about 5 questions. Mostly behavioral based questions that started off with "Tell me about a time when you..." (Went above and beyond what was expected, had to gage your performance based on others around you, had to deal with an irate customer, etc) they also asked about what you did at previous jobs. They were laid back, dressed in casual clothes, and joked around to lighten the mood but kept it professional at the same time. They said they were doing a lot of interviews and if we got the job we would hear back from them in about a week. Interview lasted about 30 min. I won't know until monday if I got it.

      Interview questions [1]

      Question 1

      The last question they asked was why should they hire you. She announced this was the hardest question.
      Answer question