ADT Customer Service Monitor Representative interview questions

They do an On-Demand Video interview with Modern Hire. They ask a series of questions about your previous work experience and how you respond in emergencies. If accepted a recruiter will call you by phone to go over the training and production schedules and provide you with more insight into the role. You will need to do a urine test, but if your urine is clean, they will accuse you of diluting it and they will demand you retake the test.... I refused a second test and the job offer due to accusations of the coordinator.