francesca's reviews

3.4

56% would recommend to a friend

(2,772 total reviews)

Andrew Clarke

53% approve of CEO

31% positive business outlook

francesca's has an employee rating of 3.4 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 8, 2015

Boutique Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% off discount, pay wasn't horrible for the easy work

Cons

Everything besides the discount. The job was so easy it was stupid. I was bored out of my mind half of the time there. If you had good time management you wouldn't have to work more than 40 hours but meeting the goals was unreal. My store barely made $100 some days, which is extremely sad but what can you do when you have 4 stores in your area and your clientele is from.the lowest class. I'm sorry, but let's be honest, majority of people will not pay 40 bucks for a blouse they can get at forever 21 for 10 bucks. Get real Francesca's.

1.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great discount for store managers. Friendly and fun staff, as well as great customers. Cute merch. that is unique enough to keep people coming back.

Cons

Terrible pay. Company as a whole has no organization whatsoever. Many emails that contradict eachother and DM's and RM's have no clue on how to prioritize or follow through with store level issues. They cannot answer simple questions on who to contact if an issue arises either.They are all being hired from DOTS whom obviously didn't do well since they went under, and are just going with the flow. They all knew eachother from before, therefore all having each others back and there is no one to go to if you are having an issue with one of them not doing their job. The company damages out all merch that doesn't sell after they price adjust it to a penny so they don't lose their standings in the reviews for profit/loss. The company is a sinking ship. The DM's hire their friends and bring them in at a higher pay than people that have been with the company for a few years, even at a lower position.

2.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Upbeat, open concept office atmosphere. Very cute merchandise. In house gym and healthy snacks.

Cons

Very heavily staffed with females who get extremely gossipy and competitive in an ugly way. Management would appear to have almost no direction or unified front. ZERO marketing plan. Laughably inefficient processes and low accountability for inventory samples. Absolute chaos at the corporate level. Abhorrent pay and snarky, egocentric middle management in Marketing and Creative.

Viewing 2506 - 2508 of 2,772 Reviews

Glassdoor has 2,828 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.