eBay reviews

Micro management is ridiculous there. Where management are all clicky, and if you dont fit their mold you are treated badly. There are constant changes to make your work more difficult, but the changes arent told to the customer service agents, until they are already live. Work life balance does not exist. If you need time off, chances are you will be denied because there is no availability.

Your wildest imagination would not fathom how horrid your day to day job is if you’re a front line representative. eBay Austin had loads of potential years ago; you actually felt like a person! In the past year, management has changed so frequently that we find ourselves not being able to differentiate over who can help and who is as just as lost as we are. We’ve been forced to support departments we’ve had zero training in but get reprimanded for not giving customers the best experience when we truly do try. Our bonuses, our career development and our sanity gets challenged daily over things we cannot control. Higher ups refuse to listen to the literal cries for help. During my time here, I’ve never seen more people need to take leave for being stressed, depressed or both. Also, it would be great idea to stop telling your employees to “drink the eBay kool-aid.” This originated from a negative event and the toxicity of the work place is eerily similar as your coworkers just talk about how bad they want to leave from the second the walk in.