eBay reviews

3.9

73% would recommend to a friend

(5,658 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

It used to be work-life balance but that changed at the turn of 2024

Cons

Extremely bureaucratic - unusually slow for a ‘tech’ business No true leadership exists, particularly in ads leadership Limited career advancement opportunities - do not waste good years of your career here Compensation is not competitive Internal tools are a disaster No innovation (clinging to ‘magical experiences’ i.e. generative ai item descriptions) No culture Completely under-resourced No talent management or retention strategy in place This is not a company focused on growth. It’s focused on ensuring profitability is stable and a hope to maintain or maybe 1 or 2% YoY revenue growth.

4.0
Dec 2, 2023
Recommend
CEO approval
Business Outlook

Pros

WFH, great environment, good leadership, good work-life balance

Cons

Extremely impolite and unpleasant customers, especially the American ones; unreasonable KPIs; useless coaching plans for something you cannot control (for instance, surveys and their No Resolution percentage)

2.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Since eBay's acquisition of my employer, TCGplayer, a lot has changed, but there are still things about my job that I enjoy. I have many years of experience specializing in many different parts of the work we do, and enjoy the ability to do work I excel at, that adds a lot of value. Additionally, I have a lot of great coworkers that make the work environment fun and enjoyable to spend 40 hours a week at.

Cons

Regrettably, eBay has made a mess of their acquisition of TCGplayer in many ways. For a large company with a long history of purchasing other companies, the transition from to eBay's systems, pay structure, and benefits were very poor, despite having a dedicated transition team meant to facilitate these processes. Additionally, eBay was eager to continue TCGplayer's stance of poor cooperation with their democratically elected union, from running a highly aggressive anti-union campaign during the union election process, to delaying the bargaining processes with baseless legal appeals. Beyond this, our pay has been stagnant for the last 3 years, does not account for the cost of living or rising inflation. Additionally, we have seen a reduction in available paid time off since the eBay acquisition.

Viewing 268 - 270 of 5,658 Reviews

Glassdoor has 6,993 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.