eBay reviews

3.9

73% would recommend to a friend

(5,653 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 5, 2020

You don’t matter

Recommend
CEO approval
Business Outlook

Pros

Free Soda, that really about it.

Cons

They’ll look for any reason to fire you right before your 5 year sabbatical.

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eBay Response
5y
Thanks for leaving this review. We're sorry to hear that you felt like you didn't matter - eBay strives to help everyone feel welcome in our inclusive, supportive and people-focused environment. If you have additional feedback you'd like to share with us, email glassdoorfeedback@ebay.com.
1.0
Apr 20, 2020

eBay had potential!

Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, somewhat of a decent starting point in customer service.

Cons

Upper management doesn’t really care about the issues, there is no room to truly grow, too much with cliques, too much drama (managers sleeping with subordinates) with no ability to address the issue, not paid what you’re worth.

1.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits, making new connections, free eBay store

Cons

Unrealistic expectations for stats. Expected to give the best customer service in under 9 minutes while site issues are constantly popping up without fixes. Updates for the sake of updates instead of forward progress. Removing any thinking that isn't aligned with the looping mess that eBay is inside.

Viewing 127 - 129 of 5,653 Reviews

Glassdoor has 6,986 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.