eBay reviews

3.9

73% would recommend to a friend

(5,652 total reviews)
avatar

Jamie Iannone

78% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty decent and so is the salary for a call centre job. And they have a habit of hiring really great people.

Cons

The hours are ridiculous and completely unsociable. They let the customers talk to you like absolute dirt and insist you do not hang up or pass it to a manager. The training was the equivalent of prepping someone to perform heart surgery by having them play Operation. There is way too much information needed to know before you are put on calls/chat and hardly any support at all. We started out a pretty big team and within 6 months everyone was gone. The work from home set up is just a mess and I've never been in a job that was more stressful, isolating and de-motivating than that one.

1.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

eBayK Germany, Marktplaats classifieds business is stopping the ship from sinking. Motors a strong category where still has good revenue

Cons

Company is slowly dying. It has only grown via adding more ads to its pages, relying on an increasingly difficult freemium business model that doesn’t translate well to app, small screen. Senior management/ the leadership team is in disarray, they don’t know what to do and are actively encouraging managers to fire ‘restructure’, targeting employees in local markets to reduce headcount. The Portland dev team will likely be the next to be axed. eBay openly mock and hate classifieds and accuse them of stealing their business in every all-hands - actual eBay where you pay a fee on goods sold. Facebook actively taking market share alongside app only players like Letgo.

1.0
Mar 30, 2018

Overly political and unfocused

Recommend
CEO approval
Business Outlook

Pros

close to home (That's about it)

Cons

• dysfunctional culture: people don't reply to emails, don't answer phones, don't show up for meetings even when their calendars show them available, etc. • much of mgmt focused on building empires, not great products...and decisions follow • while there are some good people, much has seen "bozo explosion" with folks that are apathetic / don't care / barely show up to pick up their paycheck. • little innovation • poor decision making process (Very reactive with frequent 180 degree direction changes) • insane amounts of technical debt • horrific HR policies that protect Directors and above at ALL cost. • most folks seem to arrive 10a and leave 3p (based on parking lot) - not sure if/how required work gets done

Viewing 97 - 99 of 5,652 Reviews

Glassdoor has 6,985 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.