eBay reviews

3.9

73% would recommend to a friend

(5,652 total reviews)
avatar

Jamie Iannone

78% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

eBay as a company is awesome. They recognized hard work and acted promptly to reward it, and they are one of the only companies that has ever listened to my mental health concerns and made them a priority. Their pay is some of the best also.

Cons

eBay members, aka the people you’ll be catering to, can be some of the worst people that have ever existed. They’ll call you all sorts of names, berate your job (even though you probably make more than them lol), and are just generally rude. Don’t get me wrong, there are nice people, but I’d say for every nice person you get, you get 3 child-like adults, and that’s just not a nice ratio. Also, their PTO isn’t that great. Their benefits are superb tho!

1.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice modern cafeteria system. Free breakfast, sodas, fruit, bagels (Wednesdays only). Free wine/beer (limit 2 drinks) after 3pm (never used). Most people are nice and friendly to work with. I wish I had more to say than that.

Cons

Spent several years at ebay HQ San Jose location as a PM (first as a rare long term contractor AWF (alternative workforce) then was converted to a short-lived full time employee that lasted up until a mass lay off). First, noticed and discovered while as an AWF after carefully watching my manager and department and many other teams that there is a silent and undetected corruption in staffing and budgeting by leadership (Senior Mangers, Directors, VP level), which occurs due to lack of oversight and continuous monitoring by ebay (they became informed). 2) No oversight and transparency from ebay for monitoring hiring managers integrity to hire and fire (especially AWF employees). 3) No oversight by ebay (before 2016-17) on hiring managers using random unfamiliar contract agencies to secretly hire and fire alternative workforce (AWF, known to be treated like second class citizens yet do the same job/work). 4) No oversight by ebay on the time limit to convert AWFs to full time (hiring managers have control and leave AWF status unknown for long duration which is job misclassification as a non-consultant or non-project based work (should be a labor violation)). Lack of diversity in core area of ebay (engineering and technology) where about less than 2% are Black and Latino in engineering related job roles (software developers, Quality, data scientists/ analysts, Product owners/managers etc.) and almost none in director or VP leadership. There are constant layoffs. Constant waste of time reorganizations and moving desks. Priorities change often when leadership shuffles. There are not many video conferencing meeting rooms where it was a struggle to find meeting rooms available (rooms sometimes empty, but listed as booked).

1.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Company benefits like VHI, canteen and free parking.

Cons

Not even sure where to start. The job itself is very tough, a very busy call centre with abusive and racist customers, not only towards non native English speakers but also towards Irish. One would think that a place with such a hard job would offer a lot of support and help to employees but NO. The company environment is toxic, management uses bullying and scaring techniques to keep you in constant fear or being placed in some kind of supportive plan or HR warning which would mean you would loose any bonus. Think to yourself what to expect from a company where high management was involved in a big scandal in the US for bullying a couple that said negative things about the company? This is eBay. I have not have one day that I did not have to endure abuse from customers or management itself. There are no career prospects but there are a lot of micromanagement and favouritism, there is always someone watching you even if your TL knows what you are doing, another manager would reach out to go back to calls. Very short breaks and lunch so no time to rest during the shift. I have never had any mental health issues before working here but after more than 3 years I am suffering from anxiety and depression so fo your own sake please think very carefully before joining this place.

avatar
eBay Response
5y
We are very grateful that you've taken the time to share your thoughts with us. However, we are very sorry that you feel that eBay did not offer enough support to you in your position. Hopefully you were able to take advantage of the many other benefits we offer our employees. We wish you the best in your current role and invite you to share any additional insights you feel necessary to glassdoorfeedback@ebay.com.
Viewing 88 - 90 of 5,652 Reviews

Glassdoor has 6,985 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.