Pros
The people. eBay really does hire some great people with great ideas, they just don't necessarily have influence to change anything. They do try to make it a fun environment with rewards and recognition as well, and employees do have the chance to voice issues to leadership.
Cons
The culture has completely changed over the last year. It's feeling much more corporate. Executives seem to be outright disregarding who we once were, and pursuing some new brand image that doesn't work and doesn't fit, yet they won't even fully admit that this is their goal. On the one hand, they say they still care about the small businesses and sellers that made eBay what it is today but on the other, every action they are taking says otherwise. We have totally alienated our customers. We are offering a platform that is complex with rules and polices that don't make sense. With the economy the way it is today, people should be flocking to eBay to sell their used goods and items and instead we've driven them away. Ideas aren't listened to by management; it takes an incredible amount of time to get anything done and by the time anything is implemented we're off onto the new flavor of the week.
