eBay reviews

3.9

73% would recommend to a friend

(5,652 total reviews)
avatar

Jamie Iannone

78% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jan 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Lot of smart talent and people are generally very nice.

Cons

Leadership has no idea what they are doing. They come up with an idea (usually by Bain or McKinsey), sell that to the organization, get everyone moving, then dump is after a year or two. When asked why, everyone skirts around the issue. There is no authenticity or accountability. The new incoming CEO is a jerk. He is not people's person, arrogant, and leads with fear.

2.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The people were the best part of the company. Everyone is extremely friendly, intelligent and social and it does not feel like a typical office. The benefits and location on the river in Richmond are equally great.

Cons

The company is too focused on weekly metric reviews and it feels like nothing ever gets accomplished. Because of this, the Analytics team is used more as a reporting function and there is very little opportunity to do real insight analysis. There is also a real lack of speed and innovation. Even the smallest changes can take forever to implement and most initiatives come in response to something done my a competitor.

4.0
Sep 6, 2013

Nice place to work, except for one thing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

eBay is going through an interesting transition right now, as it tries to bring the old marketplace site up to modern retail standards. There are a lot of projects and various efforts around the company to improve look, feel, voice and tone, as well as modernize the engineering and UX of the site tools themselves. Challenges make for opportunities, and for those of us who enjoy change, this is a cool place to be. There are a lot of very sharp people here working very hard to make things better. The company seems to genuinely care about employees, which is refreshing after some of the turns I've seen being taken at other companies in this economy (Netflix, I'm looking at you). Fitness centers, cafeterias, ESPP, decent pay and other programs definitely make a difference as far as feeling valued by the company. Work-life balance is there, and while working from home is usually up to your manager, as a whole the company is open to it. The San Jose Hamilton campus is really pleasant, and the PayPal campus, while trickier to get to, is also very nice. Parking is an issue everywhere, but the company has provided free valet services to help with that.

Cons

The backbiting taking place in some groups is absolutely astonishing. The first time I witnessed it I was floored - and very uncomfortable. It's as if these folks think that this type of behavior is actually an acceptable way of doing business. I've seen reputations destroyed with the flick of the mute button, as a SENIOR MANAGER mutes a conference call, bad-mouths the speaker to a full conference room, and then turns the audio back on. If you EVER get on the wrong side of anyone who has any influence over your work, you will find it very difficult to overcome the negative trash-talk that will instantly take place and propagate all around you - but never to your face. Your manager will base your reviews on hear-say, and you will be destroyed. If this happens to you, you should start looking for another role at another company immediately, because you won't be able to overcome this here.

Viewing 76 - 78 of 5,652 Reviews

Glassdoor has 6,985 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.