eBay reviews

3.9

73% would recommend to a friend

(5,652 total reviews)
avatar

Jamie Iannone

78% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

If you're willing to kowtow to management, you can get great career advancement opportunities. Pay has become reasonably good as the loss of droves of good employees has forced them to throw money at good people. And the work matters - people still make a living on eBay and it's rewarding to be a part of that.

Cons

Senior management is very out of touch with the market - both for customers and employees. They now resort to fear tactics to retain employees who get interesting jobs - you don't see the great companies like GE or P&G rage on their stars' next job opportunities, and that's why those companies' alums proudly carry those banners for life. It is now a company that is trying not to lose, but they've given up winning long ago.

1.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

eBay offers good pay and benefits, as well as a focus on work-life balance. The south campus is located in a nice area of San Jose and Campbell, with a good selection of local businesses nearby (good for all the lunches you'll be eating off-campus).

Cons

eBay provides a dysfunctional, passive-aggressive work environment, where people are very uncomfortable giving and getting feedback. Many employees are not very good at their jobs but they don't seem to care about improving themselves, and they aren't given the information that would help them do so. They come to work to progress their own careers by doing visible internal projects, rather than focusing on real customer-facing projects. And they are rewarded for this! There's a general lack of knowledge and curiosity about new and developing technologies, and most of the company seems to be stuck on doing things the old way. If it worked so well before, so why change? And these are the people responsible for creating and improving new products for customers. They don't know about technology and don't seem to care. New employees are often treated as completely inexperienced, even if they've worked in the industry for years. If you don't have any eBay work experience, you apparently don't know what's going on in the world. The focus on work-life balance is a plus, but it's also a minus. There is actually too much focus on preserving one's non-work life, to the extent that work is not really made rewarding and meaningful. Many people responsible for making decisions on the lower-levels of things seem to be rather indecisive, especially in the middle of major changes going on. Decisions are made and reversed so often, that the original intent of them is lost entirely. Long-term goals are rare or completely non-existent, because apparently it's only important to worry about the next few months. Internal processes are heavy and bloated, and there are so many steps to go through and varying tools to use, that a lot of time is wasted on administrative details. Larger companies are not known for being quick to react, but this is ridiculous.

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