eBay reviews

3.9

73% would recommend to a friend

(5,657 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,657 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

eBay has great benefits. It is second only to Google for perks. Measured pace for work.

Cons

Executive staff is making so many changes that it is hard to understand and also worse to hear the customers complaining. No direction. People leaving at a fast clip. Not sure if this is a way for upper managermet to reduce headcount but it sure feels that way.

2.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Good balance of work/life values; generous benefits; financially stable

Cons

Microscopic perspective on product development; little or no coordination across product teams; brittle, inflexible technology platform; Intellectual ghetto in product management, design, and development; Fat, bloated organization, overheavy with non-productive middle management; no cohereent division of responsibility; All tactics / no strategy.

2.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

eBay is a good, established brand, providing a valuable service to many people. It is seen in a positive light by many people over many years' of use. The junior and mid level employees are hard-working and committed, who really want to do a good job and make something great happen. They will work hard for a year or two, while their motivation holds out. The company also does very good customer research, and has good insights into users. Better than any other place I've known. This information is distributed and well absorbed, even if hard to convince management to act uppon.

Cons

Clueless management; very political decision making and promotions. Not at all objective or bottom-line oriented. No investment in the future of the company. The eBay "Behaviours" are used to beat down employees, and the people that get promoted are typically the ones that exhibit those behaviours the least. No one at the senior management level has any idea of what technology or internet products should look like. Complete lack of technical competency - management has forgotten that they are primarily an internet company, and only secondary a "retail" company. Thusly, the world has lost interest in eBay, because it's simply boring. For the website that pioneered the concept of Community, its absence from the field of Social Networking is mind-boggling.

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Glassdoor has 6,991 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.