eBay reviews

3.9

73% would recommend to a friend

(5,657 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,657 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Dec 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, flexible work schedule are some of the reasons to work for this company. The overall environment of the other employees and staff is great as well. In many ways everyone is at the same level, though it is not the level that most of them want to be at. There are many strong and enthusiastic leaders but they are stifled by an oppressive leadership style form the top. The cubicles are filled with many trinkets that reflect the individual styles and interests of the many workers. There is a great deal if individuality tolerated within the organization.

Cons

Leaders micromanage and are clueless. They have no experience with the product and services of their company. Everything is judged by one comity and then then next to get anything done. Every innovative idea is so watered down in the many steps and groups it has to appease that by the time it is nearly finished it is unrecognizable and lacking any real innovation is started with. Top leadership ignores the input from staff members on the front lines wit the customers. It is quite degrading to be told over and over again by top management that our largest and most successful customers don't have any idea what the eBay marketplace needs.

3.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

- The people you work with are generally really nice and friendly. - Paid Time Off - Garunteed 40/week - Great Customer Service Experience - Free Gym, Bagel/Fruit/Pastry Day, Free Pop. - Secured Building

Cons

- Big Brother type of working conditions. - You are not welcomed when sick, but punished should you take a sick day. - You're measured on your satisfaction (which includes the company itself). Negative comments means working 10x harder to "average" yourself out. - You can't admit you work there right now. You feel like you might get yelled at or something.

3.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The people within the organization that you work with on a daily basis including CSR's and fellow supervisors. A lot of good people work here and they help make it worthwhile.

Cons

The lack of communication within the company right now. Also, it doesn't seem like eBay really cares about the quality of the customer service experience it is providing its members.

Viewing 5470 - 5472 of 5,657 Reviews

Glassdoor has 6,992 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.