Is eBay a good company to work for as a Customer Service & Risk Analyst?

Customer Service & Risk Analyst professionals working at eBay have rated their employer with 4.1 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of eBay employees being 3.9 out of 5 stars. Search open Customer Service & Risk Analyst Jobs at eBay now and start preparing for your job interview by browsing frequently asked Customer Service & Risk Analyst interview questions at eBay .

Does eBay pay Customer Service & Risk Analyst employees well?

Customer Service & Risk Analyst professionals rate their compensation and benefits at eBay with 4.9 out of 5 stars based on 22 anonymously submitted employee reviews. This is 20.2% better than the company average rating for salary and benefits. Find out more about Customer Service & Risk Analyst salaries and benefits at eBay .

What are the top reviewed jobs at eBay?

Software Engineer (325) , Customer Service Representative (239) , Senior Software Engineer (156) , Manager (101) , Senior Manager (88) , Product Manager (87) , Senior Product Manager (86) , Director (74) , Intern (66) , Account Manager (59) , Business Analyst (59) , MTS1 Software Engineer (58) , Software Engineer II (54) , Project Manager (52) , Software Engineer III (42)

What are the pros of working at eBay according to real employee reviews?

"Great people and welcoming" ((in 666 reviews)); "Good work life balance for most people but honestly its cos no one is self motivated anymore." ((in 577 reviews)); "All good and it was a good pay" ((in 244 reviews)); "The team is great and works in pure agile." ((in 167 reviews)); "Have a lot of intern activities; Colleagues are very nice and always ready for help; The technology stack is very new" ((in 119 reviews))

What are the cons of working at eBay according to real employee reviews?

"Poor Management and lots of duplicate work" ((in 245 reviews)); "Mismanagement and poor leadership which make wrong decisions and fail to realize it until its past due.." ((in 121 reviews)); "Frequent layoffs happening around the company" ((in 94 reviews)); "terrible upper management leaves a lot to be desired" ((in 57 reviews)); "Senior management incapable of making decisions." ((in 36 reviews))

Skip to content Skip to footer

Notifications

eBay

eBay Customer Service & Risk Analyst reviews

4.1

99% would recommend to a friend

(22 total reviews)

Jamie Iannone

100% approve of CEO

54% positive business outlook

Ratings by category

4.9

Compensation and benefits

4.6

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

3.8

Work/Life balance

3.3

Senior management

Customer Service Risk Analyst employees have rated eBay with 4.1 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Risk Analyst professionals have an excellent working experience there. eBay is rated in line with the average (within 1 standard deviation) by Customer Service Risk Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

5.0

May 24, 2019

Best job I have had

Risk management

Recommend

CEO approval

Business Outlook

Pros

Great company to work for with great benefits and pay.

Cons

Could be better with being more direct with employees on issues that arise.

3.0

Feb 19, 2019

Risk manament

Risk management

Recommend

CEO approval

Business Outlook

Pros

Relatively Good salary and WLB

Cons

Poor quality of high and mid managers

2.0

Aug 5, 2014

Wake up! Not a good company yet, let alone a great one!

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Naturally a combination of tech and biz, still one-of-a-kind business model (though not so true as it used to be)

Cons

bad holistic governance, project from one team always dilute/pollute the efforts of another when these two are supposed to work closely with each other; legacy and mentality from the industrial age, live in the past not to the future, very concerned that it will be the another large company to be disrupted. over-weight margin and under-weight growth/investment

Viewing 19 - 21 of 22 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Amazon Web Services

3.9★Compensation & Benefits

Wix

3.8★Compensation & Benefits

Jobs at eBay

OFAC and Sanctions Analyst

Director, GM, Brand Advertising

DoD SkillBridge - Finance & Accounting

Sr. Product Manager, Caramel

eBay reviews FAQs

eBay reviews eBay Customer Service Risk Analyst reviews

eBay

eBay Customer Service & Risk Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best job I have had

Risk manament

Wake up! Not a good company yet, let alone a great one!

Top companies for "Compensation and Benefits" near you

Jobs at eBay

eBay reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

eBay reviews FAQs

Jobs at eBay