ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 27, 2022

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Work from home No booking

Cons

Zero time management poor commissions and compensation adjustments

2.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of pro’s-great products, work-life balance, intelligent colleagues, good benefits

Cons

Significant commission changes happen just days before payday without explanation. Commission errors happen constantly with a blatant disregard for employee’s livelihood making it impossible to plan financially.

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ZoomInfo Response
3y
Thank you for this feedback. Our goal is to design competitive commission programs that properly incentivize our sales reps while helping ZoomInfo achieve our corporate initiatives. Occasionally that does mean making adjustments to the various inputs into the commissions process as circumstances change. We regret any inconvenience this may have caused. If you would like to discuss the topic further, please reach out to your HR Business Partner or get in touch directly with the Commissions Team. – Jennifer Creticos, ZoomInfo Chief Human Resources Officer
2.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Good compensation, stock options are nice

Cons

A very dysfunctional management structure with no trust in their employees.

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ZoomInfo Response
4y
Thank you for taking the time to leave feedback. At ZoomInfo, listening to our employees is something we take very seriously. We measure engagement monthly with pulse polls, and we have an annual engagement survey that we deploy to the whole organization that informs our yearly culture planning. From this survey, each manager is given an overview of their department-level results as well as coaching for how to both make improvements and leverage their strengths. We also use this survey to make an organization-wide action plan, and many employee-centric programs, and initiatives, including a complete benefits overhaul, have resulted. We hold ourselves accountable with regular reporting to employees on our progress, typically during our quarterly all-company meetings. Thank you again for sharing your thoughts, and we wish you success in your next career move. – ZoomInfo Employee Experience
Viewing 262 - 264 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.