ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary & Benefits were good

Cons

There was very little support. Every once in a while, my manager would check in, and even when I expressed confusion or a need for help, I wasn't given much guidance other than "you can ask me questions whenever." I struggled to find dial lists and was eventually informed that there was a way to create custom call lists with manager support. I was surprised this was never offered to me during the numerous conversations where I had asked for guidance with this. I would often ask peers where they were getting their call lists (not to use, but as a reference point), but with the competitive nature, I was often just straight-up ignored. I understand that in sales there is often a dog-eat-dog nature with the work, but even socially I found people were very standoffish and unwilling to offer support. I am a very extroverted and friendly person by nature, and I spent each day eating lunch by myself with my headphones in because of how awkward the environment was. I felt more comfortable in one week at my new organization than I did in 6 months at ZI.

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ZoomInfo Response
9mo
Thank you for sharing your experience and being direct about the support gaps you encountered. We'll keep these in mind as we improve our training and manager coaching processes. Your feedback about the social dynamics and competitive culture is valuable as we work to ensure our fast-paced environment doesn't come at the expense of collaboration and support. We're using insights like yours to strengthen our onboarding processes and create better support structures for new team members. Our SDR Academy is a big reason people join our sales team, and we're constantly evolving it to meet the needs of our team and our customers. We're glad you found a role that's a better fit for you, and we appreciate you taking the time to provide this constructive feedback. --Andrew Riesenfeld, Chief Operations Officer
4.0
Aug 18, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Good product. A lot of independent in work

Cons

Stock price is decreasing for a long time

4.0
Aug 15, 2025

Good company; strong leadership; great peers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong leadership from C-Suite - New office locations are great - Teams are close-knit and care about each other - everyone wants everyone else to succeed - Bonuses are good - Everyone cares about their work and what they're doing

Cons

- Trying to get a decent raise is incredibly difficult. While this can be true for all companies, it does not assist with the rising cost of living expenses - Stock price has not fluctuated above IPO price in years despite company performance. Though, you couldn't necessarily place that as a fault of the company. Just have to wait and see!

Viewing 247 - 249 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.