ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
avatar

Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 5, 2024

Downhill

Recommend
CEO approval
Business Outlook

Pros

They have a good product and they're well known

Cons

Way too expensive and customers in smb laugh at price Don't know a lot of people that have made it longer than 2 years Micro Management

1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

none, dont work for this company

Cons

reduced comp, bad org not good

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ZoomInfo Response
2y
Thanks for leaving us a quick review. We are sorry to hear that you didn’t thrive at ZoomInfo and want to wish you the best in your next role. As a leader in B2B marketing and Sales Data Providers and with our focus on our AI Copilot, our future is bright!
2.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

You are offered a abundance of learning opportunity.

Cons

No time to take advantage of learning opportunities and they don’t equate to increase in pay or title but more of a unrealistic expectation in comparison to the unsustainable work load

avatar
ZoomInfo Response
2y
Thanks for leaving us a review. We are disappointed to hear that you were not able to take advantage of our learning and development program during your time here. We have and will continue to evaluate our headcount needs against the needs of the business, with a focus on our highest priority areas. As part of that evaluation, we need to ensure we are also making our functions more scalable so that we can continue to provide a delightful customer experience with a lean, efficient team. With that being said, we have made significant strides in CSM account loads since 2H 2022. As we continue to build out our Customer Success Teams we will see account loads continue to decrease. Finally. we have made great improvements with our management training programs this year focusing on how they can grow their skills in giving feedback and coaching. For example, our Management Accelerator program focuses on the essential management skills that all people leaders at ZoomInfo are expected to master. And our Manager Success Labs enable our managers to practice their skills through role plays and guided exercises, to enable them to tackle real-world managerial challenges. We wish you the best in 2024 and during your next career adventure.
Viewing 211 - 213 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.