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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (2,194 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      May 10, 2020

      Amazing company with nearly unlimited opportunities

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been at ZoomInfo (previously DiscoverOrg) for several years now. It has been one of the most rewarding (and challenging in a good way!) positions of my career. The company has been growing steadily year over year and with this growth has come great opprtunities for the employees. Management is great about recognizing talent, mentoring and providing training to help people move up. The executive team is also one of the best that I've worked with starting with the CEO. Henry has the rare combination of being able to have that overall long-term vision for the company and also knowing details of projects across all the departments. When he speaks to you - his passion and drive is infectious. He has created a company with great culture and amazing people. I can honestly say that the calibre of people here are some of the best I've been fortunate to work with. The benefits at ZoomInfo have also steadily getting better with things like great healthcare benefits, 401K matching, unlimited PTO, paid maternity and paternity leave and even little things like snacks. We also have a great inclusive company culture with lots of social events (including opportunities to give back to the community - for example the end of year donation drive where the different teams compete to raise money for different charities). This is one of the few places that I can say I honestly look forward to going to work.

      Cons

      There have been some growing pains - but these have steadily gotten better as we constantly work on improving our processes and keep growing together as one team.

      avatar
      ZoomInfo Response
      6y
      Thank you for your review, we sincerely appreciate your positive feedback. It's true that the employees of ZoomInfo are passionate about their work and one of a kind. They are the true difference makers of our company. We are also excited to hear your feedback about our improving benefits package, we are always looking for new ways to improve the overall employee experience.
      1.0
      May 8, 2020

      True Colors

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with the company for about 4 years as a happy, very successful employee. Like any company, there have been bumps in the road but the positives outweighed any of the negatives. The product is best in class, people are wonderful, and the opportunity ahead made the grind worthwhile.

      Cons

      All of this changed with COVID-19. ZoomInfo's true colors came through and no matter who you are at the company, how well you've done, or what you may be dealing with on a personal levels... does not matter. In fact, I don't think they even see you as a person at this point. Life outside of work? Is that a thing? You are expected to work 10+ hours a day. The day begins with getting bombarded on every deal and hammered that we are not doing enough. "Slow day. Need to do more. Get business now. We are behind. Do more. You will be working weekends if we don't hit our number. Don't get coffee. Start work now. You are disappointing the business." Sounds like a great way to start the day. Right? As a very motivated individual... threats are the worst way to motivate a sales team. I've gone back and forth on writing this review for a couple of months since my experience for the past 4 years has been positive. However, people need to know that when it comes down to it, you are just a number and your mental health or who you are as a person, does not matter to them. This is already a very challenging time for everyone and how they are treating their employees is detrimental to our mental health.

      avatar
      ZoomInfo Response
      6y
      Throughout this pandemic, we understand circumstances have become increasingly stressful, but we believe ZoomInfo has stayed focused on employee well being. ZoomInfo has remained diligent in increasing communication, employee safety, and mental health support throughout the stay at home order and has also received extremely positive feedback from an internal employee survey related to the handling of COVID-19. Given that you are a current employee, we hope that you will consider reaching out to HR so we can get additional details and attempt to improve your overall employee experience.
      1.0
      May 5, 2020

      Good Product, Terrible Work Enviroment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The platform and product marketing are strong -There are many smart, kind people working here on the individual contributor level

      Cons

      The biggest problem with the company is the management. There is a review on this page called "Stay far, far away". Read it. This person describes every issue with ZoomInfo in more eloquent detail than I can provide. Notice that it is one of the only reviews without a management response and is marked as helpful more than any other post. This is because everything in the review is verifiably true, and all current and former employees know it. Only choose to work here if you are desperate.

      avatar
      ZoomInfo Response
      6y
      Thank you for the positive feedback on our product and our employees. As for your working experience, it is unfortunate you felt this way, but we can assure all current and former employees that we always take feedback seriously and constantly work towards providing an exceptional working experience. We wish you well in your future endeavors.
      Viewing 1876 - 1878 of 2,194 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,242 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.