ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

* You get to experience the thrill of one of the fastest-growing public companies on planet earth * Cutting edge technology with the intersection of applied AI & ML in B2B space * Super humble nice people still with the start-up mindset * Founder led business ensures 100% focus on outcomes rather than politics of large organization * Winning team culture mentality In summary: You get to experience the thrill and joys of working in a leading-edge technology startup with the safety net of a well-run capitalized multibillion-dollar public company.

Cons

* Super fast pace not ideal for large company work culture mindset. Workload may sometimes feel overwhelming.

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ZoomInfo Response
5y
Thank you for your feedback. You have really captured the spirit of what it’s like to work here! For ZoomInfo employees, every day – every meeting, every phone call, every click of the mouse – is about building something amazing. As other reviews have mentioned, we’re growing at an incredible rate, and we’re focused on staying ahead of the competition. This does mean hard work and employees are expected to perform at a high level. However, we have supportive teams, great benefits, and a generous vacation (unlimited PTO!) package for when we need to reset and recharge. Thanks again for your insights. -Paige, Employee Experience
2.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Product has good features, some strong sales leaders, lots of inbound leads

Cons

- Too many sales reps with no structure or territory. Everything is round robin and you only get quality leads if you have an "in" with the SDR team - Pricing is about 5x of most competitors - Data quality varies greatly, making hard to sell a solution that you know has flaws - Management churns through about 10% of sales reps every quarter. I closed over $1m in ARR, coming in at 97% quota attainment and was put on a PIP for "lack of performance". Meanwhile reps who closed $500k are still employed. - If you weren't hired pre-aquisition of DiscoverOrg and ZoomInfo, you have no job stability. Out of my class of 10 new hires, I was the last to remain employed after only 1 year - Very low commission rates (lowest I've ever seen in sofware sales) - Commissions paid on cash collected, so you may have to wait over 6 months to get your commission on a sale. If someone doesn't pay, the sales rep turns into a bill collector - No visibility in commission calculations - At the end of the day you are just another number out of hundreds of reps - Shady agreements with high annual uplifts and automatic renewals that lock in customers against their wishes

2.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Not many to note but here’s what I’ve come up with: •Unlimited PTO •Good Benefits Package •Tech Stack

Cons

•Team Managers are essentially puppets to upper management and are in place to make sure teams hit their KPIs and complete quarterly projects. •A lot of false promises in regards to promotions and raises •Value external reps more than their internals when it comes to promotions •Content marketing sends out is archaic and a “spray and pray” type of motion •The “growth” promised upon hiring is virtually nonexistent unless your a 200% to quota type of employee (consistently as well I might add). •Some Senior management in sales can be condescending so be mindful when moving up onto outbound. •Culture changed drastically since going public, the family type culture was replaced with corporate America type very quickly. •Company LOVES to promote a culture of needing to work 50-60 hour weeks to get anywhere in your career. COVID-19 played a large part in this since we went remote but it’s gotten worse month over month. I understand hard work and needing to put in the effort but being a hamster on a wheel was not what I signed up for. •The art of being human in sales has been lost, ZoomInfo forces you to “drink the kool-aid” and don’t fight back even when your KPI’s are often increased each month •Sales is the most important division of this company, if you don’t work in sales you won’t get the supper you’re seeking.

Viewing 1792 - 1794 of 2,203 Reviews

Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.