ZoomInfo reviews

3.8

73% would recommend to a friend

(2,204 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Dec 5, 2024

Very fast-paced and cut-throat

Recommend
CEO approval
Business Outlook

Pros

great product and mid-market/enterprise fit

Cons

too expensive for SMBs, unhealthy deals that higher-ups pressure but end up churning and not paying

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ZoomInfo Response
1y
Thanks for sharing your feedback. ZoomInfo is a great fit for businesses of all sizes. In Q3 2024, we accelerated our shift up-market by growing both our $100k and million dollar plus customer cohorts. Regarding churn and payments, we hear what you're saying, so we deployed a new business risk model and up-front pre-payment structure in Q2 2024 that is successfully reducing write-offs, and expanded it in the second half of the year.
3.0
Dec 3, 2024

Fast paced environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy product to sell. Leadership is very helpful.

Cons

High turnover for sales employees

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ZoomInfo Response
1y
Thanks for weighing in on your experience with our leadership team and product. Hope you're crushing Q4!
4.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

I am grateful for the opportunity to work with my Sales Enablement team and with my team leader. She is incredibly supportive and encouraging, always providing opportunities for us to learn and grow. She gives clear guidance on project outcomes, which allows us to work independently while maintaining accuracy. She treats everyone equally, with no favoritism, and never pressures us to work under stress. Instead, she empowers us with individual ownership of our tasks, ensuring we can maintain productivity without feeling overwhelmed. This approach makes her leadership truly unique. The Sales Enablement team is a great group of individuals. and recognition for our hard work is consistent, with our achievements being acknowledged during team meetings every month. The company also prioritizes employee wellness, offering competitive pay and various entertaining activities that help keep stress levels low. Overall, it's a great place to work, and I'm grateful to be part of such a supportive environment.

Cons

No comments as of now

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ZoomInfo Response
1y
It's wonderful to hear about such positive leadership and team dynamics in your team! Your team leader's approach to management - balancing clear guidance with individual autonomy while maintaining a supportive environment - sounds like a perfect recipe for both professional growth and job satisfaction. The regular recognition and focus on employee wellness are fantastic perks that we foster to maintain a healthy, supportive work culture. Thanks for your hard work and dedication!
Viewing 469 - 471 of 2,204 Reviews

Glassdoor has 2,252 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.