Zara reviews

3.3

51% would recommend to a friend

(9,545 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 23, 2013

Avoid if you like to be treated fairly and with respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opporturnity for career progression as people constantly leave unhappy.

Cons

It's too strict. Depending on the store you are walking on eggshells the whole time you're there. You start at say 12.30. You have to be on the floor for 12.20. If you're one minute late they mark you down as late and tell you off. - But they will keep you up to an hour after your shift has ended, a lot of the time unpaid. There's always favourites who get treated better. A lot of the managers are on a power trip. Bad atmosphere that's always tense. They change the rota without asking up the day before your shift or day off. They expect you to beable to do it and know anyway. One rule for managers, one rule for everyone else. Everyone who has started in their first week wanted to leave straightaway, only some stuck it out. They snap if you do one thing wrong. A lot of people end up in tears. If you do stick it out you'll grow a very thick skin, but you'll still hate it. The long term staff most have been there a year or 2. Most people leave after a few months. They will heap lots of extra responsibility on your shoulders with no extra pay or title, when one thing goes wrong not in your control they will tell you off or call a meeting. Even though it isn't in your contract as your responsibility. The managers will slack off and pass as many jobs onto you as they can.

2.0
Jul 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Training Opportunity for promotion Fast paced and use environment Good place to make friends Learn a wide range of retail skills

Cons

Poor staff discount, even for managers who must wear the product (15%) Lack of work/life balance Rosters change on a weekly basis Lack of positivity in the work place Management is intimidating and treats staff with little to no respect Favouritism shown to certain staff members Opportunities given only to those who are favoured Lack of appreciation of highperforming staff members which leads to a high turnover of staff Lack of flexibility in workplace Senior management bully lower level management Unspoken requirement to perform work duties out of working hours Pressure from management to skip days off at busy times (sale, stocktake) with the "promise" of getting the time in lieu back Poor pay relative to the amount of work put in. Different employees are paid different amounts depending on how well they negotiate with HR

4.0
Jun 7, 2012

Tons of work, but enjoyable experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pretty decent pay - Nice clothes - Lots of hours (can get extremely tiring though)

Cons

- Some coworkers have bad attitudes - Discount is eh.. - You are basically dead by the end of the day

Viewing 283 - 285 of 9,545 Reviews

Glassdoor has 15,289 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.