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      Zara

      Part of Inditex

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      Zara reviews

      3.3

      51% would recommend to a friend

      (9,541 total reviews)
      avatar

      Mr. Óscar García Maceiras

      62% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Senior management

      Zara has an employee rating of 3.3 out of 5 stars, based on 9,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Oct 20, 2014

      Sales Assistant on Fridays and Weekends

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are fairly nice and understanding.

      Cons

      A 20 minute break is allocated only if you work 7 hours or more, completely ridiculous and unethical as we are on our feet the entire time. Shop needs to employ more people, takes two hours to clean up after closing time, which is an hour more than shift states.

      1.0
      Oct 10, 2014

      Thanks, but no thanks

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel allowance Nice colleagues

      Cons

      No possibility of growing in the company No balance between social life and work Shifts changed from a day to another Low payment Staff discount of only 15% Lack of hygiene in the toilets and kitchen During summer season until now the problem of the air con was never solved so the team had to work in a sauna, no water provided for a long time until we left the shop refusing to work in those conditions

      3.0
      Sep 5, 2014

      It's ok.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - managers were one of the bests. In previous jobs, managers liked to walk around and look important. Here, they actually work alongside other associates. - very flexible; even if it's pretty last minute, managers will change your schedule without complaint - one hour breaks if scheduled for a 7-9 hour shift - lots of room for growth - fairly easy going as a whole

      Cons

      - work you like dogs - underpaid - high turnover rate - constantly understaffed - one hour breaks are great, but maybe give us an additional paid 15 or something if you're going to work us so hard - your discount sucks - returns, exchanges, cancel receipts, etc. all have to be approved by a manager or a "signer" and I think that's just so unnecessary. We have to wait for you guys to come or give us approval and I think it would be a lot more efficient if you just trained cashiers so that the line up/transactions can move way more quickly and smoothly

      Viewing 265 - 267 of 9,541 Reviews
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      Glassdoor has 15,282 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.