Zara reviews

3.3

51% would recommend to a friend

(9,540 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Oct 8, 2015

Positive vibes

Recommend
CEO approval
Business Outlook

Pros

1. Roster is given one month in advance for casual employees 2. Staffs are extremely friendly and helpful! 3. Single stage interview - no assessment centre etc

Cons

1. Water cannot be brought to the sales floor so you can get very thirsty

1.0
Oct 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Apart from the discounts you receive from working at Zara and getting work clothes and shoes that you can keep that is all the pros of working at Zara.

Cons

Most of the staff are not friendly and do not expect you to deliver great customer service. All they want is the job to be done and they will treat you the way they think is appropriate which in my perspective is awful.

1.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

If you have ambition to stay and progress in the company, you can do it quickly. Commission and staff discount 25% (all Inditex brands)

Cons

Rare employees have full time contract, environment is too fast paced, not allowed to spend more than 15min with one customer and do some proper customer service. All you do is run clothes, tidy messy shop floor and wait till your shift is over. not even have the time to properly take a look at the new arrivals.

Viewing 247 - 249 of 9,540 Reviews

Glassdoor has 15,279 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.