Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
avatar

Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Nov 23, 2017

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Aesthetically nice stores/working environment. Nice co-workers and you meet cool people from around the world. Global commission helps in the busy season. Decent uniforms shoes and blazers are provided.

Cons

Not enough hours. No actual training at all, not even a mentor. Employee discount is a laughable 10% . Minimal room for growth. Associates are undervalued. No concern for work life balance when it comes to family.

4.0
Nov 16, 2017

Operation Manager

Recommend
CEO approval
Business Outlook

Pros

-Fast pace environment. -Exceptional management team to work with, if you are the type who is very hands-on and love to work with hard working people. You would love it here. -Always room to grow within the company. Inditex is an extremely large company. And they do prefer internal promotion. If you work well with the regional and local management team and build a good reputation. The sky is the limit. -Pay is above average - Great company culture. -You don't have to push sale.

Cons

- Aggressive HR management approach. - Shifts are exhausting, I have been a sale associate for a year before getting promoted to manager. Both jobs are very physically demanding. - The company does not provide wifi anywhere on the premises. -Employee benefit is not the greatest. (e.g. health benefit, bonus, etc.)

2.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Met some of the worlds sweetest people as far as customers are concerned even received more opportunities job wise from customers than my employer.

Cons

Management was horrible employees came and went in a short span of time, never received my employee discount after being there for a total of 5 months, never received direct deposit after being there for 5 months, and management moved on their time would have us wait 10-15 minuets for them to check us out after clocking out for the day and some of us were on metro so there was a possibility you would miss the last train waiting on them. Also didn’t receive proper training.

Viewing 202 - 204 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.