Zara reviews

3.3

52% would recommend to a friend

(9,530 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers were polite and were willing to help out any time I had a question.

Cons

I was studying, taking summer courses at my university while working, which meant that I had to take a few exams. During my finals season, I experienced some pushback when I needed to switch shifts so that I could take my exam. Luckily I had a coworker who was willing to switch with me, but there was unecessary stress.

5.0
Jan 5, 2026

Okay position

Recommend
CEO approval
Business Outlook

Pros

-discount -benefits -time off -growth

Cons

-holiday workload -sale workload -not a consistent schedule

1.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work shifts and choice of store location.

Cons

Disrespectful staffs. Tenured team members treats new hires like they are paid to do their share of job and are not willing to guide newer colleagues. Toxic work environment with people talking bad about whoever leaves the room only to have themselves talked about the minute they leave. Management is not bothered and often seen lying down on the long bench in the break area. They do not reply to work queries if we are ever unsure and need assistance. They would push us to another and we end up not getting any answer.

Viewing 196 - 198 of 9,530 Reviews

Glassdoor has 15,258 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.