Zara reviews

3.3

51% would recommend to a friend

(9,540 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 6, 2019
Recommend
CEO approval
Business Outlook

Pros

sick days guranteed hours depends on location and management

Cons

unprofessional hr support unprofessional corporate staff management is ridiculous on floor associates aren't ever properly trained retail employees usually last a couple months and then quit commission is not great employees call out sick frequently unreliable management in regards to honoring company's policies room for growth depends on experience/location they'll first keep you in retail as long as you can before considering in a corporate level

2.0
Jul 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, decent pay, and 30% discount

Cons

The worst retail job I’ve ever had. Management treated both customers and employees like trash. Lines were always long due to lack of cashiers and cashier training. They don’t tell you about the “Blackout” dates for the holidays during your interview.

1.0
Jun 11, 2019

Joke of a company.

Recommend
CEO approval
Business Outlook

Pros

Crew is great Long lunch breaks

Cons

Management is an absolute joke. Barely teach you anything in the induction, then they throw you on the floor and get another sales assistant (that also hasn't properly been trained) to train staff. Always coming up with "new training plans" to "improve employees competency" which last for 2 weeks with minimal follow up or follow through before it reverts back, then a "new" "training plan" comes along. Long hours. You're a number to them and replaceable. They're constantly hiring because people are constantly leaving.

Viewing 172 - 174 of 9,540 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.