Zara reviews

3.3

52% would recommend to a friend

(9,518 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Nov 15, 2011
Recommend
CEO approval
Business Outlook

Pros

It is easy to get promoted, just come in everyday and don't ever call out. Pay is pretty decent, just ask for more than you normally would when you apply.

Cons

Stressful work environment. Always feel as if we are understaffed. New hires are never trained fully by management, so older employees either have to finish training them or suffer. Serious company politics- cashiers get to stand around and do fraction of work then other employees. Managers just stand around "checking emails" for hours. If you are scheduled to work with any of the above you work twice as hard for the same pay. So even though the pay is decent its is canceled out by how hard you are worked. If you are full time then you must not have a life outside of work. Scheduling is always a big deal, everyone always has to work on shipment days, which can be difficult if you want to move up but have other responsibilities outside of work such as school. Overall this job can be extremely physical, when you are running around a huge store for 8-9 hours a day 5 days a week processing shipment and cleaning up gigantic messes in the fitting room.

1.0
Nov 8, 2011
Recommend
CEO approval
Business Outlook

Pros

They pay you on time as expected

Cons

If you work in Zara, you are giving away your life! They will change your character to talk to the staff and customers and being bitchy all the time. Sometimes i feel bad that i have to treat the employees in such way but i have been trained and prepared to act this way. I simply can't afford to be out of Job! The atmosphere is not good at all, and sometimes i wonder why is Zara getting away with it in a country like this. This is pure slavery! Promotions are all lies, is simply better to train people in other task and give them the workload until they give the notice, and somelse will come..

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Glassdoor has 15,240 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.