Zara reviews

3.3

52% would recommend to a friend

(9,530 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jun 7, 2012

Awful Management

Recommend
CEO approval
Business Outlook

Pros

-Huge variety of hip/stylish clothes and accessories and new products every week -Extremely nice complimentary uniforms (Full suits for men) -Lots of opportunity for advancement -Coworkers were a lot of fun

Cons

-Horrible employee discount (15% and only good at the store you work at) -Often make you do the work of a higher level position without paying you for it (for example: doing visual merchandising for your entire department, creating clothing orders as if you were a manager, changing window displays) -Terribly unflexible hours, especially if you are part-time -The managers have no real managing training and were basically sales associates that got keys and a raise. Really unprofessional and created unnecessary conflict between employees. -You are constantly pushed to sell products and give service as if it were a department store, but for less money than an in-n-out employee.

1.0
May 28, 2012

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-you get to see the latest trends -some of your co-workers can be really nice

Cons

My experience at ZARA downtown Montreal was HORRIBLE, I am really not exagerating. Everytime I tell someone I have worked there, they are like OMG , you are so lucky! That is so not true, it is a beautiful store indeed but there are so many things needing to be fixed. You work for a shitty pay and you are exhausted at the end of the day. They make you work crazy shifts (I worked 10h on boxing day). The co-workers can either be extremely nice or extremely bitchy, as if there is no inbetween... The management is horrible, they are never happy with what you do, always want you to be better... They have exaggerated expectations and they treat their employees REALLY bad. I survived around a year there only because I needed money for university but I will never go back

3.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

-Good pay -Good hours -Awsome coworkers -Opportunities to work your way up in the company

Cons

First of all, if you're not in good physical shape, don't even think about it! I lost two pounds during the first week. You have to run up and down the stairs for every single customer check. Closing the store is a pain! It gets completely trashed and sometimes we have to stay until 12am or even later. The management doesn't communicate well with the employees. The 15% discount is ridiculous.

Viewing 9454 - 9456 of 9,530 Reviews

Glassdoor has 15,258 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.