Zara reviews

3.3

52% would recommend to a friend

(9,533 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

weekends off for visual merchandisers

Cons

worked 60hrs/week and only was paid for 40 due our amazing salary no growth opportunity-visual merchandisers were in same position after 6 years of being on the job favoritism towards spanish people-if you're not spanish then good luck VERY belittling and no support from managers or corporate- treat you like a dog no respect = high turnover rate

1.0
Jan 23, 2013

Avoid if you like to be treated fairly and with respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opporturnity for career progression as people constantly leave unhappy.

Cons

It's too strict. Depending on the store you are walking on eggshells the whole time you're there. You start at say 12.30. You have to be on the floor for 12.20. If you're one minute late they mark you down as late and tell you off. - But they will keep you up to an hour after your shift has ended, a lot of the time unpaid. There's always favourites who get treated better. A lot of the managers are on a power trip. Bad atmosphere that's always tense. They change the rota without asking up the day before your shift or day off. They expect you to beable to do it and know anyway. One rule for managers, one rule for everyone else. Everyone who has started in their first week wanted to leave straightaway, only some stuck it out. They snap if you do one thing wrong. A lot of people end up in tears. If you do stick it out you'll grow a very thick skin, but you'll still hate it. The long term staff most have been there a year or 2. Most people leave after a few months. They will heap lots of extra responsibility on your shoulders with no extra pay or title, when one thing goes wrong not in your control they will tell you off or call a meeting. Even though it isn't in your contract as your responsibility. The managers will slack off and pass as many jobs onto you as they can.

4.0
Jan 16, 2013

Sales assistant

Recommend
CEO approval
Business Outlook

Pros

Stylish clothes, high fashion, high end customers And okay discount. If you're creative and love clothes and people , it's exciting to help them shop and pick out outfits for all occasions.

Cons

Poor communication. Very late hours. Very busy during the day and sometimes lack of staff on the floor to handle customer problems and queries.

Viewing 9400 - 9402 of 9,533 Reviews

Glassdoor has 15,268 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.