Zara reviews

3.3

52% would recommend to a friend

(9,535 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 28, 2014

Horrible store management

Recommend
CEO approval
Business Outlook

Pros

Co-workers mostly good and dipending on the store, good commission. Also, easy to get hired.

Cons

Horrible, rude, uneducated store managers, management, never leaving on time, in my store bad commission and shifts.

2.0
Jul 26, 2014

where do I even begin?

Recommend
CEO approval
Business Outlook

Pros

*most co workers are friendly and great to work with *uniform is provided *shifts are all day (good hours, if you need them/working as a casual) this can be both a pro and a con *most employees are hard working, which is motivating *fast paced environment

Cons

*Management is disorganised and unprofessional *rosters are published literally a day before the new month (late) and rosters are pretty much changed weekly. they will also change the roster without letting staff know and expect you to know when your shifts are even though they change it regularly. *Casuals don't get to learn or do anything new. Every time I have asked to do something different or learn something new, I would get responses such as "Not today, we are short staffed or its too busy" *The work is very repetitive, there are rarely any rotations. you are stuck in one zone for the entire shift. its even worse when they constantly put you in one zone shift after shift. and then make you feel like you should be grateful if they zone you in a different area. *Management never appreciate the hard work, but as soon as you do something wrong, they will notice and tell you off. *if management dont like you, you wont get any shifts, they wont even try to "improve you" or provide you with training and they wont give you a reason as to why you're not rostered on. *the hours are long and tedious, especially when you do late night trading shifts. *if you are late, they will tell you off, but its ok for managers to be late *staff turnover is ridiculously high and they wonder why people are constantly quitting, maybe HR should focus on those reasons instead of constantly hiring new employees to replace old staff who are fed up and disgrunted. *no staff discount *the pay is average. no incentive to work on saturdays, as the pay is pretty much the same and its the busiest day too. *customers are demanding

4.0
Jul 10, 2014

Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great staff, great managers,

Cons

work outfit is a little uncomfortable but customers treat you better due to your appearance in suit

Viewing 9352 - 9354 of 9,535 Reviews

Glassdoor has 15,272 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.