Zara reviews

3.3

51% would recommend to a friend

(9,537 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Colleagues are friendly, as of most retail store people are. Very willing to help and give support. Staff discount at many different retailers. Fast-paced environment, plenty of things to learn about. New arrivals twice every week, new merchandise everytime you work! Jobs are very specialized. Sales assistants don't have to do cashiering and vice versa. They even have cleaners to clean up the outlet floors.

Cons

More than one manager per outlet. Sometimes might have conflicting interests and instructions. No training for temporary staff, which might cause overall service standard to drop. No eating or drinking (even for candy) during shift. Hard to remember or check merchandise because of the high frequency of new arrivals.

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Glassdoor has 15,274 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.