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      Zara

      Part of Inditex

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      Zara reviews

      3.3

      51% would recommend to a friend

      (9,539 total reviews)
      avatar

      Mr. Óscar García Maceiras

      62% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Senior management

      Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Mar 13, 2015

      The worst job ever. I am working there less than 6 months now and the job took my happiness and spirit.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -No pros, other than sometimes there are nice colleagues, so you can all suffer together. -gives you money to survive

      Cons

      Mean environment, it literally teaches you to be mean as well because there is no other option. Management gives you no respect at all, they are super bossy. Everyone talks to you like you are the bottom of the food chain. No one ever gives you recognition even if you are trying your best or even doing more than expected. You are giving most of the times 3 tasks at one time which makes it super stressful and no one acknowledge this hard work. We are not expected to help customers that's why we look mean and like we don't care but we are so busy with all the tasks that there is no energy to help customers. So much drama between the stuff that its like soap opera. This job becomes your life and your life becomes miserable because all the drama and mean attitude of your coworkers. This job literally drains you.

      4.0
      Mar 10, 2015

      Ups and Downs

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is the biggest perk, $12/hr in New York City (I can't speak for other cities). There is ALWAYS something to do, depending on the location where you work and what department. Women's department is hectic and the busiest, but you never just look around for work or pretend to be busy. There is possibility of moving up, since the company openly hires from the inside before hiring outside higher positions. Also, you meet great people!

      Cons

      Stores are mismanaged. There is no communication between departments and between employees and managers. Schedules are almost always messed up, so you have to go through the process of playing telephone with managers and looking for someone to take your shift. Employee discount is terrible, only 15%, and that's after 3 months of working. Speaking of promotions, most of the people holding corporate or high paying jobs in ZARA are all from Spain. Maybe it's just because I work near the corporate office in NYC, but it is true.

      4.0
      Mar 10, 2015

      Great people!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hour lunch break Great co'workers Flexible schedule

      Cons

      Lack of promoting within Lack of communication

      Viewing 9268 - 9270 of 9,539 Reviews
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      ReviewsZara reviews

      Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.