Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Aug 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Cute clothes (overpriced though)

Cons

Insanely poor management. No support from managers or head office. They don't even train you (just give a small pamphlet describing the company and a few policies)...throw new hires into closing shifts and way too many hours a week they can handle when they're just starting out. The stock room is HORRENDOUS because nobody wants to work on it. Not to mention how many safety violations there are (eg. Putting sharp objects on the top shelves is NOT a good idea). They always make you stay 10 minutes extra without even asking if it's okay with you...and expect you to sign out for the time you were supposed to originally be off!!! Always hiring new managers ..and these decisions are horrible b/c these managers suck at their job and just backstabbing sales associates to make themselves look good. They put you in the fitting room pretty much your entire shift...and if you call in cuz you're not feeling well they make a huge deal and demand a doctors note because they're quote "understaffed & need you to support the team"...you're understaffed because you don't schedule enough people duh! Oh and they expect one person to do the job of 3 ppl....and pay you only $10.50/hour for that....AND NO RAISES UNLESS YOU DECIDE TO BECOME A MANAGER (and even their pay sucks hence why so many of them get fed up & quit). And even if you step down from your position (eg. Stock responsible) they will continue to zone you in that work area and expect you to still maintain it! Quitting Zara was the best decision of my life!

4.0
Aug 17, 2014

worlds no 1 retailer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good company to learn basics of retail and fashion trends

Cons

not employee freindly, please try tyo teach your employees more of operational part along with visual merchandise

3.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

I like the fact that I get a chance to help customers with what they're looking for, whether it's as simple as a bag, or an entire outfit for an interview . The clothes as Zara are unique and I love the style & trend with every new season that approaches.

Cons

The discount is pretty much taking the tax off. Employees and friends of employees get 15% and I don't think that's much a of discount really. Other places give that discount if your a student & you don't even need to be working there.

Viewing 9220 - 9222 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.