Zara reviews

3.3

51% would recommend to a friend

(9,541 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Oct 18, 2014

Questionable

Recommend
CEO approval
Business Outlook

Pros

- If you're applying at a new store it's extremely easy to get a promotion - Uniform is free - Nice Clothes - Commission is shared among the entire department, which encourages you to work as a team. - Before opening there's a morning meeting everyday, they're pretty fun and good for store morale.

Cons

- awful discount (15%) - training was a disorganized mess, zara is really strict when it comes to their policies. i missed the store opening and began work roughly 2 weeks after, half the staff still had no idea what they were doing. - compared to other stores i've worked at their cash register system in general is more complicated than it needs to be. - there is no clocking in machine, you have to sign in by hand on a piece of paper. this highly increases the chances of there being mistakes on your paycheck - a lot is expected from you and most of the time it's simply impossible to complete. It really does depend on the location you're at though, the store I trained at was much better.

2.0
Oct 15, 2014

Fast-Fashion: Be fast

Recommend
CEO approval
Business Outlook

Pros

You don't need to wok more than you re schedule for. They are organized about what you need to do, and they have a lot of expertise.

Cons

Low payment, lots of work, poor management. Terrible discount. It's good just to stay just a few months. And very low chance to be promoted. You need to do everything very fast.

3.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to meet and work with different types of people. Decent work-life balance. Hours can be long but there is the assurance oh having minimum 2 days off per week since working on weekends is a strong possibility.

Cons

Difficult for those incumbents to climb up promotion ladder. Internal politics is tiring at times. The outlet managers tend to be nicer to temporary workers since temps don't work for long and will eventually be customers after the contract ends. More responsibilities and blame tend to be placed on permanent staff. Favoritism from bosses and colleagues if you are an extrovert (Regardless temporary or permanent position). The "outcasts" tend to be given the undesirable roles. Especially heavy workload during seasonal sales period.

Viewing 9187 - 9189 of 9,541 Reviews

Glassdoor has 15,282 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.