Zara reviews

3.3

51% would recommend to a friend

(9,542 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Nov 7, 2014

Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary was decent even for my super part time schedule. Was paid store commission which helped a lot. They were willing to work with me when I wanted to change my position from cashier to sales.

Cons

The co-worker are extremely immature and rude…definitely a work environment for high schoolers or college students.

1.0
Nov 6, 2014

Retail Dictatorship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the Zara aesthetic, but that's where it stops. Happy to shop there, not to work. Decent pay

Cons

-Poorly organised management -Most managers are passive aggressive or just damn right rude - they treat employees with little respect, you are treated more as a commodity than a person. Little appreciation from managers. They seem to care more about sale targets and the latest clothing items of the week. -Rotas are chopped and changed even the day before - without anyone giving you notice. You are expected just to be aware of your change in shifts -Extremely inflexible and draining. Often you will get given shifts that don't match with your availability. I wouldn't recommend this job for a full-time student. Before you know it, it will take over your life and you WILL feel unhappy. i.e. your contract will be minimum 16 hours a week, but you will be given 20+ hours a week. Don't even think about booking time off/Christmas off without a resistance from managers -Don't expect to finish on time. You will be expected to finished 1-3 hours over your shift. No negotiation. No prior notification. Due to working extra hours on a shift you will not have the appropriate breaks due to you = slave labour -At least 3-4 people quit every week since store opening. Self explanatory. The store will continue to have a high-turnover because working conditions are terrible. Most people carry on at the store for the money besides that, staff clearly don't enjoy being there.

Viewing 9175 - 9177 of 9,542 Reviews

Glassdoor has 15,283 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.