Zara reviews

3.3

51% would recommend to a friend

(9,546 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Nov 20, 2014

Horrible management

Recommend
CEO approval
Business Outlook

Pros

Honestly, I can't find one good reason to work for this company. Not even sure what the employee discount was, I left after 4 days.

Cons

Unprofessional-sent an email the night before telling me my orientation was at 7am the next morning. None of the managers at orientation knew what was supposed to be done. Threw me on the floor my first day and expected me to know the ropes and do everything correctly. Tons of miscommunication. Unprofessional demeanor. The store manager didn't like the way something was done and proceeded to talk down to me, asking if I knew how to count. High turn over rate. This particular location just opened-the first in the state within the month I was hired. There were already multiple people who quit or were fired. Was clearly not the job for me, as I have a degree in fashion & retail management and was only allowed to refold items, and remove them from fitting rooms. No customer, or employee interaction for that matter, at all.

3.0
Nov 20, 2014

Cashier

Recommend
CEO approval
Business Outlook

Pros

Global commission is a nice addition to the paycheck. Good pay for the long hours. My managers were great, as were most of my co-workers. Very busy store with lots to learn and do.

Cons

I have seen some unkind management. Corporate is miserable. The employee discount could be better. Busy stores, sometimes overwhelmingly so. Not a place to work for the faint of heart.

4.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of nice customers from all over the world who come in with a desire to look fashion forward but on a budget. If you like poeple, and have no plroblem multi tasking, this is the place for you.. But you must be ready to work, especially during holidays.. Oh and for a retail store, the pay is great, and the benefits are amazing!!

Cons

Lack of communication with managers. Difficult to get promotions. Not much overtime offered. Employee discount is very low, only 15%. The uniform is a pain, only managers et to wear their own Zara clothing...

Viewing 9169 - 9171 of 9,546 Reviews

Glassdoor has 15,290 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.