Zara reviews

3.3

51% would recommend to a friend

(9,551 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 5, 2015

HORRIBLE

Recommend
CEO approval
Business Outlook

Pros

-$10 an hour plus commission ++ -Co workers are very friendly -Easy to get used too -Very clean store

Cons

-Managers expect you to do things at a timely manner and they don't say it in a polite way -Managers talk about the employees in a book and lock it up -Don't give 15 minute breaks if you work less than 5 hours -They favorite the people who have been there for a long time -Customers can be really rude and you'll always be in wrong -Hours are terrible (5 a week sometimes up to 20) that's it

1.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Wage wasn't too bad for a sales associate position

Cons

Manager was unorganized and showed favoritism towards her favorite employees.

2.0
Mar 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Experience in retail, experience in stock, experience in customer service ( at times styling), usually younger employees which could be a yay if you are within the age group, 15% discount on all merchandise, if you are part-time then requesting for vacation time or a day off is usually no problem if requested a head of time.

Cons

Lots of standing, lots of heavy lifting, very fast paced, a ton of expected multi-tasking, really rude and demanding customers, there were a lot of moving up opportunities but management usually chose their favorites, not those deserving. You will probably never get a raise unless you've worked over 3 years/ or get promoted/ or you're a favorite, your feet will go numb, they mess up your schedules and forget to tell you (so you might walk in late unexpectantly). They sometimes hire people who ONLY speak Spanish (no english) so communication sometimes is difficult among the team (and can cause a lot of quarrels among those who don't understand each other).

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Glassdoor has 15,301 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.