Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 22, 2017

Rude, rude, rude.

Recommend
CEO approval
Business Outlook

Pros

25% discount on all Inditex brands, this includes sale items. Free Uniform Monthly commission

Cons

Management have serious attitude problems, like to talk down to staff and take stress out on them. Always short staffed so everyone has to work 100x harder than they should with no recognition of their efforts from management. Consistently made to work after hours without being paid, and expected to start work 15 mins early and not be paid for it. If you leave, the company withholds your wages for 10 days after payday so they can 'adjust everything'. As if the staff aren't rude enough the customers are even worse, long days of customers screaming and shouting at you for things out of your control. Your bag is searched every time you enter and leave the store, and your locker checked regularly as the company doesn't trust their staff not to steal from them. Management are racist and assume that anybody who enters the store who isn't white and middle class is a thief. You are told to not discuss HR issues such as sickness and holiday on social media, but it's perfectly acceptable for management to contact you about shift changes and other HR issues via social media.

3.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Some pros would be the fashion and innovation. My favorite thing is the constant new styles we get in weekly. The benefits and pto time is great!

Cons

Cons would be the feeling that the regional team is not completely there for you with the support Needed. It can be very difficult when you have them on your back focusing on the little things and not recognizing a job well done

3.0
May 22, 2017

Sales Assistant (Night Shift)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The payment is very good, you get paid double for working night shifts. If you are lucky you will find managers are very supportive and sociable (mostly Spanish anyway). Good bonus

Cons

Night shifts are only on Saturday & Wednesday nights ! which is quite awful, as you won't spend any weekend and you will be completely dead on Sunday. Work is a bit hard, and expect to do some heavy lifting as most of the time you will be lifting heavy boxes The kitchen and toilets are always very dirty because the cleaners come only in the morning to clean them just for people how work during the day !

Viewing 73 - 75 of 9,531 Reviews

Glassdoor has 15,259 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.