Zara reviews

3.3

51% would recommend to a friend

(9,553 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
May 10, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

Friendly employees, fast paced environment

Cons

There are not really cons

3.0
May 9, 2025

Is like any other retail job

Recommend
CEO approval
Business Outlook

Pros

You get a yearly voucher of 80 euros and a 25% off from Inditex Products

Cons

Like any other retail job they don’t really care about you as a person, you are just a number, but as long as you do your job and don’t get sick to often you would be alright There’s not a routine: you can have mornings, day or afternoon till night shifts in the same week and they don’t pay extra hours, they just give you the same hours you work extra as free days when they see convenient

3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to build foundational customer service and retail skills Opportunities to work with a diverse team in a high-traffic environment Employee discount and flexible scheduling, especially helpful for students Clear structure and tasks – you always know what to do next

Cons

Physically tiring, especially during peak hours and sales seasons Repetitive work and standing for long hours Communication from management can sometimes feel rushed or unclear Limited growth opportunities unless you're aiming for a long-term retail career

Viewing 667 - 669 of 9,553 Reviews

Glassdoor has 15,303 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.