Zara reviews

3.3

51% would recommend to a friend

(9,538 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Sep 2, 2025

Not valued

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule (mostly), commission based on the sales of the overall team

Cons

most of the managers will not be flexible with your needs, will be forced to work even though you've informed you cannot. No one from the management will care about you

4.0
Sep 2, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Working at Zara has been a fast-paced and rewarding experience. The team is energetic and diverse, and there's always something new happening on the shop floor. I’ve gained valuable skills in customer service, merchandising, and time management. The staff discount is a great perk, and the brand’s focus on style keeps things exciting. If you’re passionate about fashion and thrive in a busy environment, Zara is a solid place to grow.

Cons

Working at Zara has its ups and downs. The fast-paced environment keeps you on your toes, and you learn a lot about customer service, fashion trends, and teamwork. The staff discount is a nice perk, and the brand itself is stylish and globally recognized. However, the workload can be intense, especially when the store is understaffed. Scheduling isn’t always consistent, and management communication could be better. It’s a good place to gain retail experience, but it can be demanding both physically and mentally.

Viewing 403 - 405 of 9,538 Reviews

Glassdoor has 15,276 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.