Zara reviews

3.3

52% would recommend to a friend

(9,514 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good employee discount, dynamic store environment, learn fast about retail and customer service, friendly colleagues, exposure to constantly changing collections keeps work interesting.

Cons

Very demanding pace, especially during sales and new collection drops. Heavy workload with constant restocking and folding. Understaffed shifts are common, limited break time, schedules often communicated last minute, low base pay relative to the workload.

4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fast-paced environment, never boring - Friendly and diverse team - Good retail/customer service experience - Employee discount - Flexible for short-term work

Cons

- Physically tiring shifts - Stressful during sales and weekends - High workload and constant multitasking - Schedule changes can happen last minute - Management quality varies by supervisor

Viewing 31 - 33 of 9,514 Reviews

Glassdoor has 15,236 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.