Zara reviews

3.3

52% would recommend to a friend

(9,535 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

- super easy to get the hang of - good pay and incentives for what you do

Cons

- sometimes the environment can be a little toxic

2.0
Oct 16, 2025

Former Sales Associate (2017 - 2018)

Recommend
CEO approval
Business Outlook

Pros

-Lots of potential to learn about the (fast) fashion industry -Cool perks like merch discounts

Cons

-Micromanaging and abusive management/supervisors who seemed to usually be in a pissy mood play favourites for better roles and get annoyed when you request time off for something important (e.g., scheduling a shift for me when I had a school/university exam and requested time off and getting mad when I mentioned this) -Lack of training in other areas (if you are assigned to one section to organize displays/change rooms, you will not be trained on cash, etc). -Freakishly early truck shipment/stock weekly shifts that are mandatory -Unfriendly supervisors and co-workers -Weird conservative far right policies like wearing proper uniforms and not tying hair, also a bag check at the end of each shift

3.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Energetic and vibrant workplace Strong and exciting collections like Harry Lambert, Kate Moss, Valentines day etc Gain strong commercial acumen and skills for senior visual positions Managers coach you well and encourage you to build on your skills Very diverse teams Good Discount and benefits Ok work life balance

Cons

Progression can take some time though this depends on the location and managers you have. Most commercials or visual merchandisers might work for 3-4 years before any progression unless you want to become a floor manager or move departments. I was a sales assistant for about 2 years before I started getting trained for anything visual or commercial. Everyones journey is different. More diversity with commercial/visual teams Short staffing means picking up the work of sales assistants, and operations team during busy or transitional seasons. (Sales are crazy!) Can be unorganised if management structure is poor leading to burnout and demotivation. Very physical job so take in to consideration you will be standing for long hours and can have unrealistic deadlines to complete including other tasks.

Viewing 301 - 303 of 9,535 Reviews

Glassdoor has 15,270 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.