Xiaomi reviews

3.5

58% would recommend to a friend

(1,089 total reviews)

60% positive business outlook

Xiaomi has an employee rating of 3.5 out of 5 stars, based on 1,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xiaomi employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 10, 2019

Disappointing experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong focus on sales and revenue growth without compromising on customer experience - A good understanding of what the customer wants and there is a lot of emphasis on customer feedback and engagement with the customer community at large. - If you are part of the core team or one down to the core team, it will be a great experience working with them - Great products

Cons

- Needs to stop being like a start up given that it is growing at a rapid rate and also should now be able to get out of HQ control with it's individual identity given that it has consistently grown well for 2 years - While commitment levels of the core team are very high, this doesn't really translate down the value chain & does not reflect across all levels (can be seen only in some teams like Sales or Mi Homes) - There has to be more focus on employee development, especially on those who are not part of the core team. Look beyond your favourites! - Employee retention does not happen through structured regular connects . It is very ad hoc, mostly through managers who are individually brilliant but not as a methodical approach which can reach larger number of employees. The HR team has zero contributions to employee retention - Their India salaries need to match the market, the hikes are very poor - Their HR team is one of the worst I've seen. They have no clue how to hire and on board employees and once hired, they do not know how to manage employees at all - Employees have a terrible experience interacting with the HR team and I am frankly surprised how the CEO and COO have let this continue knowing fully well how incompetent the HR team is - Exiting employees are treated the worst, forced to serve notices without any empathy for personal exigencies, sometimes even threatened with legal action just for asking to reduce the notice and exit early even by adjusting/ foregoing salary. Very distrustful of it's exiting employees - No flexibility in work timings and no work from home policy - Very few leaders with a spine who can stand up to HQ China to get things done as per Indian market for employees

1.0
Nov 4, 2019
Recommend
CEO approval
Business Outlook

Pros

None. Unless you're a graduate or a Chinese, stay away and don't waste your time. If you have a family and you're not looking for a short term experience where you'll lose money and mental health, don't even think about Xiaomi. The current staff turnover rate in the UK is 100% and in Europe overall is probably 70%.

Cons

- In the UK you're not hired by Xiaomi but you're hired by an umbrella company called Roevin which uses a payroll company to pay you, ICS. This structure generates a lot of confusion and makes any complaint you have impossible to be heard; - Your salary, way below average, won't be paid in full because Xiaomi divide it in 14 months (Chinese way) but they won't pay you the last 2 months as they're based on performance/permanence and they never ever make it result as a success, even if your KPIs are 200% overachieved. After all, at Xiaomi, saving money from the workforce is HR main KPI; - Because of the previous points, what your contract says is absolutely irrelevant - including place of work, responsibilities etc; - They relocate offices in the UK with a few weeks notice to accommodate HR comforts and needs. They don't offer the chance to negotiate compensation for transport costs to employees and these will be sacrificed from your current salary; - You pay taxes on your expenses due to the fact that under Roevin you're effectively a contractor. Xiaomi and Roevin invite you to lie about SDC (supervision, direction and control) in order to get your taxes back; - There's no budget for you to work on. Actually, the company has huge debts with all the main distributor and is facing formal notices because not willing to pay millions. The UK market goal was to get to 10% market share in the first year, however, the marketing investment made by Xiaomi to achieve that was £27K - equal to what competitors would spend in one day for team lunch; - You won't have a line manager or any leadership. If you get one he/she will be a graduate or an intern sent from Xiaomi HQ as they don't trust non-Chinese/locals; - Be ready for a high level of discrimination if you're not Chinese. Also, you can't progress in your career if you're not Chinese and even if your colleagues push you for that and offer roles in other teams/markets etc, your career progressions will be blocked by the local HR team in order to keep their staff turnover rate low and avoiding finding replacements. HR tends to use defamation against you for this purpose; - The HR department is notoriously the worst in the whole industry. In Europe, the HR team is exclusively made of Chinese people who most of the time don't speak/understand English and their only responsibility is to report to senior management about local employees, effectively having a decision making role with absolutely no understanding of marketing, sales etc. Obviously they try to save as much money a possible from employees, meaning that they'll never ever pay you in full, no matter what your contract says. Be aware they use defamation a lot for these purposes as well; - The management threatens employees to be fired in WeChat public groups every single day in order to boost performances. This is accepted internally as considered "a way to motivate and inspire people". Yes, it's disgusting just like the rest of this company.

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Glassdoor has 1,512 Xiaomi reviews submitted anonymously by Xiaomi employees. Read employee reviews and ratings on Glassdoor to decide if Xiaomi is right for you.