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Wonder Research

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Wonder Research reviews

3.5

49% would recommend to a friend

(104 total reviews)
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Guy Cohen

49% approve of CEO

51% positive business outlook

Wonder Research has an employee rating of 3.5 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wonder Research employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

104 reviews
2.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

- Opportunities to advance due to turnover. Everyone seems to become the "head of" something - The product & Eng teams are relentlessly experimenting to somehow try and make the product work - Some great people (recruiters take note)

Cons

- Massive turnover in the last six months, especially on the Executive Team. This includes Head of Eng., Head of Sales, Head of People, another Head of People/Ops, Head of Business Intelligence. This is very telling, especially since most abruptly quit. - Employees are often fired (or quit) without any communication to the majority of the company. People just disappear. - The product isn't actually reliable, but we don't talk about that. - The way certain employees are treated is very troubling. The issues at Wonder are beyond the "typical startup challenges". I encourage you to reach out to ANY former employee - you will learn the real story.

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Wonder Research Response
7y
Hi there, It sounds like you had some bad experiences here and it’s painful to read that you’re left with negative feelings. However painful, this feedback is really helpful for us and will propel us to be better, so thank you for sharing. We work hard to foster transparency, even in sticky situations, so here goes: - Since the creation of the exec team, 4 exec members have either been fired or quit. Reasons range from poor fits to mis-hires to life changes & cross-country moves. These departures aren’t easy - they affect a lot of people and require a lot of resources, so to mitigate in the future, we’ve significantly expanded our exec team interview process to ensure it’s the right fit for both parties before making the commitment. - We’ve tried multiple different strategies to communicate departures across company (all-hands, emails, Slack messages etc.), each of which worked to varying degrees and come with its own set of pros and cons. After speaking with advisors and other startup exec teams, it’s clear this is a process startups often struggle with as they grow. We’ve navigated towards a comm strategy that ensures everyone necessary is informed, while being as transparent as legally possible, while maintaining employee focus and morale. It’s not perfect, so I’m sure we will keep tweaking it as we learn. - Our product is definitely a work in progress. We’re an early stage startup working to make knowledge accessible at a massive scale and it will be a loooong journey to get there. Improving our product is something the entire company talks about regularly - from weekly company-wide updates, to brainstorms, to channels in slack dedicated to ideas and product feedback, to retros to learn what has worked and what hasn’t. - It would be helpful to hear more about your experience so we can learn from it. Assuming you still have a number or email you can use, we would really appreciate if you’d reach out to us with more details. - Wonder Team
2.0
Jun 14, 2017

Research fast and right, or don't get paid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy application; good pay if you can get it

Cons

Can't pick projects to your strengths; automatically assigned work that may or may not be findable. You can spend hours researching one topic, explain to the writer why you have them what you did and why you might not have been successful... And instead of sending it back to you to edit or add more sources, just flat out reject it and don't pay you for the time you spent. TERRIBLE POLICY.

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Wonder Research Response
8y
Thanks for sharing your feedback. We've heard this from a few analysts so we're currently working on some changes that would allow analysts to make revisions if needed. I'd be happy to share more details! --> Drop me a line at research@askwonder.com
1.0
Sep 14, 2016

Total bait and switch

Recommend
CEO approval
Business Outlook

Pros

They do a lot of lip service to flexible work, but don't back it up with money or other benefits. The basic idea behind Wonder sounds good, although it doesn't really hold up.

Cons

I researched a lot of work-at-home, flexible job opportunities. Wonder was on several of them, promising various high hourly rates. (Warning sign--when the same Wonder staffer is saying different things on different sites, something's fishy!) I actually lost a lot of respect for the sites that hosted all of Wonder's false claims--clearly Wonder is sponsoring the posts and the bloggers are not looking into it or trying it personally. It seems like they are paying for some of these Glassdoor reviews as well--there's no way anyone who has had to try to write a response to an unanswerable question while clicking a countdown clock, then have their work rejected by a reviewer and submitted by someone else, would ever write a glowing review thanking management for paying them less than minimum wage. I hope someday some former customers and/or employees get together for a class action lawsuit. You all know what happened to Angie's List, right?

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Wonder Research Response
9y
Thank you for taking the time to share your thoughts. I will address your points here, and if you have any follow-up questions please drop us a line at research@askwonder.com. As with almost all freelance sites, hourly wages vary based on multiple factors. In our case, the complexity of the project is a primary consideration (i.e. more complex = higher wage). Due to the unique nature of each project, we can't and don't make "promises" on wages. Another factor is the learning curve that new researchers have upon joining Wonder. Once a researcher has made it through our trial period (a quality control measure), they qualify for higher-paying jobs. As researchers continue to produce excellent work for our clients, they continue to have attractive money-making opportunities opened up to them on the platform. We receive positive feedback from the members of our research community on a daily basis (many experienced researchers who are making attractive wages as well as some of the new ones who are working their way up the ranks) and would certainly never pay for a positive review! Bottom line - we are constantly working hard to improve the researcher experience, incorporating researcher feedback and releasing new tools to aid the research process on a weekly basis. Your feedback will be incorporated as well. Thanks again.
Viewing 13 - 15 of 104 Reviews

Glassdoor has 494 Wonder Research reviews submitted anonymously by Wonder Research employees. Read employee reviews and ratings on Glassdoor to decide if Wonder Research is right for you.