Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

51% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Some things that work for WU are the great brand it has, the business it does. Apart from this at in individual level things that worked for me were compensation, benefits, work life balance, travel

Cons

WU can work towards improving it's strategy. The start can be made by more competent people handling important roles. More points that need change are 1. Bureaucracy 2. Highly political environement 3. Slow pace of change 4. too many approvals to implement anything 5. absolutely no career growth 6. very little focus on development 7. no empowerment 8. everything comes and has to be done only from the US 9. Frequent lay-off's

2.0
Jul 23, 2013

Hoards of Middle Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot emphasize enough that the pay is really good, especially considering the very low expectations.

Cons

Depending on your ethics (this might be considered one of the Pros) 80% of the Sr. Management and above on my team worked less than 20 hours/week. Hoards of middle management. Becoming out of date very quickly. No Accountability. No Direction.

2.0
Jul 17, 2013

Frustrating - what a totally missed opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Several of my co-workers had integrity. Current benefit structure is great.

Cons

Management is not able to make up their mind. A lot of empire building is going on. Priorities are non existent. Senior and Executive management refuses to communicate with staff. Started up a office in San Francisco to the tune of several million dollars with nothing to show for it.

Viewing 2815 - 2817 of 2,935 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.