Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Layoffs are frequent and this leads to low employee morale" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Buenos Aires , Córdoba , La Plata , Salta , Mendoza , Posadas , Mar del Plata , Rosario , Neuquén , Martínez , Burzaco , Quilmes , Vicente López , Avellaneda , Pilar , San Fernando , Catamarca , San Luis , Puerto Madryn , San Miguel de Tucumán , Cabalango , Comodoro Rivadavia

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 7, 2013

Western Union Culture - Singapore

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing that I can think of.

Cons

There's alot to list. 1) Singapore office does not follow the american corporate. Nepotism is heavily present. 2)Employees are underpaid across all departments. There is one specific department where it is like a dumping ground for people who either cannot perform or are not well-liked by the management. No matter which department you go to, the pay is all about the same. No room for negotiation. Basically, only managers are paid the best and has very huge gaps in terms of basic or remunerations. Promoted based on how well-liked you are. There are some managers who failed to hit targets and yet was promoted.

4.0

Sep 13, 2013

Stable work environment, good room to grow personally.

Senior quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Global presence, great for any who view business as a global business, rather than local. Great company if in the financial industry.

Cons

Limited growth, only one main product that is produced and maintained by the business. Recently a large amount of IT jobs were outsourced, leaving business positions as the main job title.

1.0

Aug 28, 2013

A Harsh and demoralizing political environment, makes it very hard to succeed

Sales and trading

Recommend

CEO approval

Business Outlook

Pros

Decent Salary compared to the industry Some great people to work with Clients are great You will make friends with the clients You will build your network with clients

Cons

-The Salary comes at a cost, they will pay you as little commission as they can get away with -They Promise 6 figure earnings, but don't have the support or infrastructure to support that level of performance - Too much paperwork and fine print for clients - Far to many admin tasks for the sales and trading team - Their technology is slow, aged and cumbersome for every 1 step it takes 3x as long as it should - You will spend 6 months or more before receiving any worthwhile commission - Independent business units work very poorly together - Poor training programs, training to train and not training so employees thoroughly understand - Management don't have the employees/customers best interests in mind - You have to document everything and watch your back every step of the way.

Viewing 2797 - 2799 of 2,934 Reviews

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