Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

- The company is the leader in its area, so less competitive pressure. Good for folks who are not looking for challenges or rapid changes. - Company products and technology do not evolve much in spite if what happens in the digital world. That makes your work manageable. - Good benefits and work life balance. I can see many people working here for many years are very comfortable here. - being small and flat organization, you have very limited opportunity and visibility if you are in smaller office locations.

Cons

- Pace of change to catch up with new developments. Slow to adjust itself to make it relevant to the new consumers and technology. It's interesting to see how the company can maintain its position vs the likes of paypal and online low cost p2p provider out there. - People too comfortable in their job means strong status quo. People looking to constantly challenge themselves or stimulate their brains may not enjoy working here. - CEO really lacks focus. Reorgs are daily routines. Even at top management level.

5.0
Mar 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Very supportive and motivating managers who are able to create a wonderful working environment. A lot of possibilities to develop professionaly and take part in various projects which may interest you.

Cons

Probably as in all big multinational companies, it takes ages to fix a process which does not work properly and one cannot do a lot about it, just wait...

2.0
Mar 6, 2014

Losing out opportunities to competitors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, nice office, free snacks and drinks

Cons

Conservative corporate culture and low-tech nature causes the company to lose its competitive advantages and market shares. High turn-over rates – talented employees are de-motivated.

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Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.