Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 31, 2025

Values Sound Good on Paper, But Not Reflected in Practice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities for cross-regional exposure and international experience.

Cons

The organization presents itself as principled, ethical, and people-focused. In reality, experiences often depend heavily on who holds influence. In some areas, advancement favors those who focus on personal visibility, narrative control, and self-preservation, rather than those who act with integrity, collaboration, or accountability. Speaking up or asking for clarity around difficult situations can quickly shift how people are perceived and treated. Bullying is not uncommon, but it is often unaddressed if addressing it does not serve the organization’s interests. Individuals who manage up effectively — regardless of how they treat peers or manage down — can be protected or even rewarded, while concerns raised by others are largely ignored. Private discussions are sometimes selectively documented and presented in ways that shift perception. Raising concerns through internal channels does not always lead to resolution, and organizational processes, including exit procedures sometimes framed as restructuring, can reinforce these dynamics. If this review seems subjective, look at the share price. External performance mirrors internal struggles: when culture falters, execution and results suffer. The company’s market performance reflects that strain.

1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good cab facility and insurance benefits.

Cons

Hire and fire policy, Politics by managers, non transparent policies, no HR help. Leadership prioritizing “personal job security over organizational stability”, with “sudden terminations… favouritism over merit." Lack of promotion and good hike Lack of flexibility in terms of working hour

4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities. Flexible work environment (depends on team). Decent pay structure.

Cons

Too much internal politics Biased management in some teams Growth depends on your manager’s attitude

Viewing 112 - 114 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.