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      Western Union

      Engaged Employer

      Western Union reviews

      3.3

      54% would recommend to a friend

      (2,926 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Feb 10, 2026

      Getting better

      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Finally decided to adopt crypto

      Cons

      Trying to pivot, but feels late to the game

      1.0
      Feb 9, 2026

      Western Union , it was a great corporation, now a titanic sinking ,

      Area sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unmatched global brand & trust – decades of credibility in cross-border paymemts Deep retail footprint – massive agent network Real sales training ground – quota pressure, consultative selling, negotiation, and resilience were forged there (no soft reps survived).

      Cons

      Slow innovation & legacy mindset – weighed down by old systems while fintechs move fast, test fast, and break things. Retail dependency in a digital world – foot traffic decline Bureaucracy over agility – too many layers, approvals, and internal politics for a market that demands speed and bold moves. Bottom line: Western Union didn’t fail because it was bad; it struggled because it was built for a world that no longer exists. The irony?

      Viewing 58 - 60 of 2,926 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.