Wells Fargo reviews

3.5

57% would recommend to a friend

(54,477 total reviews)
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Charlie Scharf

61% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

54K reviews
1.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

The employee Benefits (HEALTH & DENTAL) are paid via the company so there are no deductions off your pay check.

Cons

* Very poor reputation with in the community * Very limited in their lead source (no new retailers) only work old leads, lead that have gone to another company * Leads have been called so many times (wasting time dialing or FAKE dialing to get managers off your back) *training program does not exist * Only has 1 product to sell a personal loan Wells Fargo Financial Corporation Canda discontinues residential real estate lending

1.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

The only positive item to working for Wells Fargo was the team that I worked with. They were a good group of people, but as far as the company I can't think of anything positive to say. Maybe the stagecoach was a nice logo, but that is about all.

Cons

The main downside was the micromanagement by our leaders. Everyone on the platform (sales) side had at least 3 different reports to fill out manually for every sales transaction you did. We spent so much time on useless reports, tracker sheets and multiple conference calls, there was very little time to be proactive and call customers or prospects. For example, on Thursday and Friday, which are typically busy days, we had 5 (yes 5) conference calls per day...not to mention we still had the daily reports and tracker sheets to fill out and send in. As far as banks are concerned, it is a complete joke. There is no real banking going on, just chasing your tail all day long. The only thing Wells wants you to do is to cram unwanted products down your customers' throats. We saw a lot of good clients leave the bank due to Wells Fargo way of doing business. The rates on loans and deposits are the worst in town by far. We would brace ourself when giving our rates to customers because we would always and I mean always have the worst rates. I worked for Wachovia for over 5 years and 1 year for Wells Fargo and the difference in the culture of the companies is huge. Wachovia had some focus on the customer and the employee, but Wells Fargo is the Wal-Mart of banks, they do not care about their clients or employees. They chase after low end customers, tie them down with a lot of products that make it difficult to change banks and then treat them like dirt. The only difference between Wal-mart and Wells is the blue vests the employees wear. After the we started taking on some of the Wells Fargo banking model we had a lot of high end clients leave the bank in droves. After quiting Wells and working for another bank, it is refreshing to actually have lending authority, management that allows you to do your job and a fair paycheck. If you want to be micromanaged, have no lending authority, be treated like dirt and get underpaid then Wells Fargo is for you.

5.0
Nov 28, 2009
Recommend
CEO approval
Business Outlook

Pros

My co-workers are the best! Meeting my sales are extremly easy because I literally offer products to every customer that actually needs it, and not just to sell. If you really want to help your customer, your sales will come easy!! I have never gamed in my life, which makes me proud of my sales because I got all of them fair and square and I am usually in the top 10 of my whole region. My salary is good and they are flexiable with school. The benefits are amazing! They pay for my tuition!

Cons

This only concerns my branch and maybe alot more other branches, but my manager seems to favor the lead tellers. It bugs me but not to the extent that I will make a huge deal about it. My branch won't promote anyone yet, and I am ready to move up.

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